Qualidades pessoais do mediador
II Recomendação do Forum Europeu da Mediação Vítima-Agressor & Justiça Restaurativa no âmbito da formação de mediadores em questões criminais:
"In every training, knowledge, skills and personal qualities should be addressed.
A mediator should be someone who is relatively open to discuss personal values and should have the capacity to reflect on his/her own way of dealing with conflict.
Having the capacity for personal growth, i.e. being able to develp as a person, is important.
The mediator needs to be supported and helped to deal with issues of personal growth during training.
He/she should have the capacity for openness and sharing (for example, talking about his/her own values, about how he/she reacts, about his/her vulnerabilities, about what kind of influence this could have on the mediation process, etc).
It is important to, during training, be exposed to one's own capacity to manage oneself in the mediation process, i.e. how to combine one's role as a mediator and as an individual.
Another important element is to be able to give and accept feedback.
Training should also include the skill of self-management with particular regard to working with one's own prejudices and perspectives. One principle aim in training is to broaden the perspective of the mediators and to deepen their capacity to grow as people who are willing to explore their own strenghts and vulnerabilities.
The value of this depth of training lies in enabling the mediator to develop capacities for congruence and empathy with clients."
A questão que se coloca:
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